Revenue Cycle Management (RCM) acts as an extension of your team to take responsibility for insurance claims, from submitting claims to posting payments and everything in between.
We verify your coding, add in any narratives and attachments required, and work to ensure that your claims have the highest likelihood of getting paid on the first pass
We diligently research and follow up on every single claim in your Aging Report to ensure we are collecting the maximum possible amount for your office. As these claims start getting paid, we also post the incoming payments directly into your software so that your patient balances always remain accurate
Our collection rate for first-pass commercial rate (standard PPO coverage) is 90%, our first-pass Medicaid rate is 98% and our overall collection rate when we include follow up is 99%, while the industry average is around 85%-88% collected each year.
We also support your team with the Insurance Verification process to ensure that you and your patients know what coverage they are entitled to where booked at least 24 hours in advance.
If you'd like to find out more about utilizing these services at your practice, please fill out this form and one of our Partnership Managers will be in touch.