One of the biggest things you can do to reduce no shows is to reconfirm a patient’s attendance ahead of the appointment time. Especially in cases when the appointment is more than a week away.
Opencare increases show up rate for patients by confirming attendance for appointments, and sending appointment reminders.
Inside the appointment, you can click on “See reminders” to see what frequency of automated reminders are set up in the Opencare app. Opencare will prompt you accordingly to confirm attendance with the patient.
Please note: You will be notified if patient asks to reschedule or does not reply to the confirmation messages.