Practice: How do I make sure I’m getting emails from Opencare?

To ensure that you are properly receiving emails/ notifications from Opencare, try checking the following:

1. Your email settings in your Opencare account:
1. Log in to the Opencare App: click here
2. Ensure that you’ve selected the practice view (click on the practice on the left-hand side)
3. Click on the ‘Settings’ tab (last one on the right)
4. Under ‘Administrators’ ensure that email notifications are enabled for that email address
2. Your spam or junk folder

If these all look good but you are not receiving emails from us, reach us at [e-mail] - Have your Practice name and office phone number ready with the complete details of your concern so we can get things resolved for you!