Opencare's Billing Cycle and Policy

Billing Cycle

• The credit card assigned to each provider will be billed on the 10th day of each month, and will include all Prime Appointments happened in the previous month.
• Each credit card will only be charged once, with the sum of all Prime Appointments for all Prime Providers with that card assigned.
• A receipt will be provided via email on a per-card basis with a summary of the charges.
• Invoices can be downloaded by the credit card holders through the Opencare platform.
• Opencare reserves the right to suspend service if an account balance is overdue.

Billing Policy

Here is where you can find a copy of our billing policy (Click here).  You can also find it in the Opencare app:

1. Click ‘Opencare Prime’ at the top right corner of the page, next to ‘My Account’ and ‘Log Out’
2. Click on the ‘Appointments’ tab at the left
3. Click on the ‘Billing Policy’ button.

Should you have issues with our Billing Policy, kindly reach us at [e-mail] - Have your Practice name and office phone number ready with the complete details of your concern so we can get things resolved for you!